top of page

Privacy policy

At Safe Space Counseling, we respect the privacy of our patients and are committed to protecting their personal health information. This Privacy Policy outlines how we collect, use, and safeguard your personal and medical information.

 

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, date of birth, address, phone number, email address, emergency contact information, and insurance details.

  • Health Information: Medical history, diagnoses, treatment records, prescriptions, lab results, and other health-related data.

  • Payment Information: Insurance information, payment history, and billing details.

  • Other Information: Communication preferences, appointment history, and other information you provide during your interactions with our practice.

 

2. How We Use Your Information

We use your personal and medical information for the following purposes:

  • To provide medical care and treatment, including diagnosis and prescription of treatments.

  • To schedule appointments and follow up on your care.

  • To process payments and manage billing and insurance claims.

  • To communicate with you about your health care, appointments, and other services we provide.

  • To comply with legal and regulatory requirements, including health care regulations such as HIPAA.

  • To improve our services and maintain accurate patient records.

 

3. How We Protect Your Information

We are committed to safeguarding the privacy of your personal and health information. We take the following measures to protect your data:

  • We use secure, encrypted electronic systems to store and transmit your personal health information.

  • We limit access to your information to authorized personnel only, who need it to provide care.

  • We regularly update our security protocols to stay compliant with relevant privacy laws and regulations.

 

4. Sharing Your Information

We may share your personal and health information under the following circumstances:

  • With Your Consent: We may share information with other healthcare providers or specialists if you consent, or if required for continuity of care.

  • For Treatment and Payment: We may share your information with your health insurance provider, billing company, or other entities necessary to provide treatment or process claims.

  • Legal Requirements: We may disclose information when required by law, court order, or governmental request (e.g., subpoenas, investigations).

  • For Public Health or Safety: We may disclose information if necessary to prevent serious threats to health or safety.

  • In the Case of a Merger or Acquisition: If our practice is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • SMS opt-in information and phone numbers collected specifically for SMS purposes are NOT shared with third parties under any circumstances.

 

5. Your Rights and Choices

You have the following rights regarding your personal and health information:

  • Access: You have the right to request a copy of your medical records.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Confidentiality: You have the right to request restrictions on how your information is used or shared (though we may not be able to comply with all requests).

  • Request Communication Preferences: You can request that we communicate with you through specific means (e.g., phone, email).

  • Revocation of Consent: You can withdraw your consent to share information, although this may affect the care we can provide.

​

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we will provide notice of material changes as required by law.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Safe Space Counseling, LLC 

1253 Dickson Ave, Ste 104
Hanahan, Sc 29410
Phone: (843) 628-1832

​

TERMS AND CONDITIONS

A Terms of Service is a legally binding agreement between a service provider and the user, delineating the rules and conditions for utilizing the service. It typically encompasses aspects such as user rights, responsibilities, and limitations of liability.

1. Introduction
Welcome to Safe Space Counseling. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Safe Space Counseling at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding your appointment reminders, insurance verification, scheduling appointments or other relevant information.
4. Standard Messaging Disclosures
Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" or visit our https://www.safespacecounseling.info/general-4

Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication. 

Opt-In Method: 

You may opt-in to receive SMS messages from Safe Space LLC in the following ways: 

5. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.
6. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

​

​

bottom of page